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Technical Difficulties

What tools are compatible with the online survey platform?
The survey platform is compatible with multiple tools: tablets, smartphones, computers, laptops.
Mon, 18 Mar, 2019 at 8:22 PM
Which browsers can I use to complete the survey?
We support the following browsers: IE 11+, Edge, Firefox, Chrome, and Safari. Please note, if there was a recent browser update, this might cause compatibil...
Tue, 19 Mar, 2019 at 2:16 PM
What happens if I lose my Internet connection while completing my survey?
If you leave the survey without submitting your answers (whether intentionally or for technical reasons), the system will save all the answers you entered. ...
Wed, 13 Nov, 2019 at 9:45 AM
I click on the "Start" button to access the survey and nothing happens.
This might be due to custom settings on your computer that don’t allow to open hyperlinks. In this case, we recommend to copy and paste the survey URL provi...
Tue, 19 Mar, 2019 at 2:16 PM
The survey is not displaying properly in my browser.
We recommend using a different browser. We support the following browsers: IE 11+, Edge, Firefox, Chrome, and Safari. Please note, if there is a recent brow...
Mon, 18 Mar, 2019 at 8:33 PM