First, try closing your browser and click on the “Start” button again. If the issue persists, you could try copying the survey URL located at the bottom of your invitation email and pasting it in the browser directly (see image below). You will be asked for an access code, which can also be found at the bottom of your invitation email. Finally, we recommend trying these steps on different browsers.
I click “Start” in the invitation email and a blank page opens in my browser. Print
Modified on: Thu, 2 Apr, 2020 at 3:27 PM
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